About us

About Us

Prodigy Commerce provides a comprehensive set of tools to build unparalleled eCommerce experiences on WordPress.

Value

At Prodigy Commerce, we are committed to providing exceptional value to the WordPress developers and merchants that use our platform.

Our goal is to provide the largest and most advanced set of free eCommerce features in the market.

Our platform is entirely supported by a carefully curated set of optional third-party service providers that merchants may choose to use. We select these vendors based on a rigorous set of criteria including quality, value, transparency, customer service, security, and data privacy. We are never going to be the platform that integrates a dozen vendors that all do the same thing, because frankly, there are never that many that meet our definition of excellence.

Service

We have come to realize over the years that whenever you come across a great company it is always the case that they have a great product combined with great service.

You will never find us hiding behind a support forum and pretending that is customer service. We strive to be available through multiple channels including phone, email, and online chat. The only way we can achieve our goal of becoming a great company is to be in constant communication with the users of our platform and responding proactively to the feedback that we receive to continuously improve our product.

Philosophy

The architecture of our platform is based on the philosophy that there is a right tool for every job. Although our target platform is WordPress, our experience with other solutions brought us to the conclusion that WordPress is not the right tool for everything.

Our solution takes advantage of the CMS capabilities of WordPress allowing you to manage the product catalog and associated taxonomies using all of WordPress's native features. The checkout and order management features that are not a good fit for WordPress due to complexity and security requirements are managed on our cloud platform.

Our cloud platform is entirely merchant-branded as soon as you upload a store logo. We always prioritize the brand of our users over our own.

All you need to build full-featured eCommerce websites

Prodigy Commerce combines the benefits of WordPress with the power of a hosted eCommerce platform. It helps you develop full-fledged, secure, and scalable eCommerce websites with ease.

Need help?

If you have any questions, our support team is always ready to help.

Call us toll-free at (800) 930-2902

Email us at support@prodigycommerce.com