Efficient customer account management

Efficient customer account management

Enhance the shopping experience

Optimize the way customers interact with your eCommerce website. The Prodigy Cloud Platform features the merchant-branded customer account portal. It allows customers to manage their profiles, manage orders, track shipments, and more. Prodigy Commerce helps you build rapport with your customers.

Learn how Prodigy Commerce helps merchants provide an outstanding customer experience

Configure customer accounts

Configure customer accounts

  • Tailor account preferences to the needs of your store
  • Select a suitable account option

The Prodigy Cloud platform allows merchants to select among three customer account options. Make account creation mandatory or optional, or simply disable it.

Help your customers manage their orders

Help your customers manage their orders

  • Show customer order details
  • Enable real-time shipment tracking

Keep your customers updated on the status of their orders. Provide detailed information about your customers' order history. Optimize the shopping experience and reduce customer service calls.

Speed up the checkout process

Speed up the checkout process

  • Allow customers to save their shipping and payment details
  • Enable one-click checkout

Streamline the checkout process for logged in customers with convenient one-click checkout. Customers can place new orders with their saved defaults.

Increase customer satisfaction

Increase customer satisfaction

  • Speed up refund requests
  • Enable exchanging of products

Set up an efficient return policy at your eCommerce website. Streamline refund requests and let your customers exchange defective or damaged products.

All you need to build full-featured eCommerce website

Prodigy Commerce combines the benefits of WordPress with the power of a hosted eCommerce platform. It helps you develop full-fledged, secure, and scalable eCommerce websites with ease.

Need help?

If you have any questions, our support team is always ready to help.

Call us toll-free at (800) 930-2902

Email us at support@prodigycommerce.com