Efficient customer account management
Enhance the shopping experience
Optimize the way customers interact with your eCommerce website. The Prodigy Cloud Platform features the merchant-branded customer account portal. It allows customers to manage their profiles, manage orders, track shipments, and more. Prodigy Commerce helps you build rapport with your customers.
Learn how Prodigy Commerce helps merchants provide an outstanding customer experience
Configure customer accounts
- Tailor account preferences to the needs of your store
- Select a suitable account option
The Prodigy Cloud platform allows merchants to select among three customer account options. Make account creation mandatory or optional, or simply disable it.
Help your customers manage their orders
- Show customer order details
- Enable real-time shipment tracking
Keep your customers updated on the status of their orders. Provide detailed information about your customers' order history. Optimize the shopping experience and reduce customer service calls.
Speed up the checkout process
- Allow customers to save their shipping and payment details
- Enable one-click checkout
Streamline the checkout process for logged in customers with convenient one-click checkout. Customers can place new orders with their saved defaults.
Increase customer satisfaction
- Speed up refund requests
- Enable exchanging of products
Set up an efficient return policy at your eCommerce website. Streamline refund requests and let your customers exchange defective or damaged products.